Purpose of use
Purposes of Data Processing
We use personal data to enhance our services, provide customer support, and conduct analytics.
Personal data is processed for specific purposes, including service improvement and user support.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected through our services.
Third-party sharing
Third-Party Sharing
We engage third-party service providers who assist in our operations while ensuring data protection measures are in place.
Data shared with third parties is governed by confidentiality agreements to protect user privacy.
Legal basis
Legal Disclosures
Disclosure of personal data may occur in response to lawful requests from authorities or as required by law.
We may disclose personal data to comply with legal obligations or protect our rights.
User Rights
User Rights
Users may access, correct, or request deletion of their personal data in accordance with relevant laws.
Users have specific rights regarding their personal data, subject to applicable legal limitations.
Requests
Rights Requests
We are committed to processing requests related to user rights efficiently and in compliance with applicable laws.
Requests regarding user rights will be addressed in a timely manner, following legal requirements.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Data retention is based on necessity; we periodically review data and delete it when no longer needed.
Policy Updates
Policy Updates
Updates to this policy will be communicated via the website or direct notifications as necessary.
We will notify users of significant changes to this policy through appropriate communication channels.
01
Data Collection Practices
We collect personal data such as user profiles, device usage data, and interaction logs to enhance user experience and service functionality.
The categories of data collected depend on user interactions with our AI pet care devices.
02
Data Sources
We gather personal data from user inputs, device sensors, and automated processes to improve our services.
Data is obtained directly from users during account creation and through device interactions.
03
Types of Cookies Used
We utilize essential cookies for functionality and analytical cookies for performance tracking.
Cookies include session cookies for temporary data and persistent cookies for long-term preferences.
04
Cookie Management
Cookies are used to enhance user experience and analyze site traffic; users can opt-out of non-essential cookies.
Users can manage cookie preferences through their browser settings to control data collection.
Contact Information
Email
Phone
+41 31 637 92 11
Address
Hauptstrasse 93a, 4147 Aesch (Basel-Land)
General Inquiries